Glastonbury resale update

This is probably as sweetly a heartbreaking tweet as you could ever expect to see, from the official Glastonbury feed:

We're getting tweets from lots of you who *are* managing to get tickets, so it is working. And there are more tickets left. Pls keep trying.

If you're having to use another service to beg your potential customers to keep trying to use your sales service, it isn't, in any sense, "working".