tag:blogger.com,1999:blog-1930103.post113892067171184233..comments2024-03-28T09:33:26.444+00:00Comments on No Rock And Roll Fun: a small anti-advertisement about BT's poor customer serviceSimon Hayes Budgenhttp://www.blogger.com/profile/07084524317888577404noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-1930103.post-1138961197650849242006-02-03T10:06:00.000+00:002006-02-03T10:06:00.000+00:00switch to zen! they're ace, although a bit more ex...switch to zen! they're ace, although a bit more expensive than normal, have great support for macs, and I've never had any problems with them. get a MAC code from BT, and switch to Zen, and it'll cost you nothing!<BR/><BR/>I used to be with Virgin, but when they got taken over by NTL, they became rubbish<BR/><BR/>there's my top tip for today anyway!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1930103.post-1138960240581631042006-02-03T09:50:00.000+00:002006-02-03T09:50:00.000+00:00I fear this is becoming a temporary tech forum, bu...I fear this is becoming a temporary tech forum, but what the hey. <BR/><BR/>DON'T use NTL either. Many people on the website below will say the same thing:<BR/><BR/>www.ntlhell.co.ukAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1930103.post-1138927367375233182006-02-03T00:42:00.000+00:002006-02-03T00:42:00.000+00:00You think they're bad... try AOL.On second thought...You think they're bad... try AOL.<BR/><BR/><BR/>On second thoughts. Don't.<BR/><BR/><BR/>It took them and BT together over 3 weeks to fix my broadband last year. 3 hours on the phone EVERY night. Thing is, I told them from day one... 'look someone did some work at the phone exchange. Our broadband has somehow got unplugged.'<BR/><BR/>'Have you tried reloading your modem drivers?' 'Oh, you're using a router.. we can't help you then'. 'How many lights can you see' Blah blah bloody blah.<BR/><BR/>Guess what the problem was. Yes, we'd somehow got unplugged at the exchange. Useless bastards. <BR/><BR/>As you can tell, a year on and i'm still fuming.headphonesexhttps://www.blogger.com/profile/06223025685668638794noreply@blogger.comtag:blogger.com,1999:blog-1930103.post-1138925153713648472006-02-03T00:05:00.000+00:002006-02-03T00:05:00.000+00:00RE: GetOutThere. BT switches direction on a pinhea...RE: GetOutThere. BT switches direction on a pinhead when it comes to new media - you'll note how after they'd dropped GetOutThere, they bought dotmusic, only to sell it as an brand to Yahoo 18 months later when they changed direction again. I think if they'd just had a little faith, then GetOutThere could have been what myspace has become, and dotmusic would at least have been a bit better than what Launch is.<BR/><BR/>{Simon, you have GMail on the BT subject)ianhttps://www.blogger.com/profile/13462118851964861754noreply@blogger.com