DON'T TAKE ON THE CLIFF FANS: A company called GetMeTickets had a nice little sideline going flogging tickets to desperate fans, and then sticking on a massive VAT charge on top of their premium rates. It was all going so well, until they tried to charge a Cliff Richard fan GBP646.24 for tickets it had advertised as GBP550 all-in. Sonia Sweirzbinki had been happy to pay the 550 quid for the 40 pounds tickets because she loves Cliff, but she wasn't so daft as to take an extra hundred without a fight, especially since she'd been told that there would be no charges above that published in the paper. The company director Michael Rangos then put the phone down on her when she rang to complain, which turns out to have been rather an expensive mistake - her next call was to to Trading Standards, and the result? A four thousand quid fine for the company. First rule of business, Mr. Rangos: don't piss off people who are determined enough to pay ten times the face value of tickets - they don't tend to roll over that easily.