Sunday, February 06, 2005

MULLEN SAYS 'SORRY': The U2 ticket screw-up has really overshadowed the band's box-office breaking record thing, but it's only fair to point out that Larry Mullen has said sorry, admitting that bits of the problem were down to the band:

"There was a mess up in the way the tickets were distributed through U2.com for the Vertigo pre-sale. Some of it was beyond our control, but some of it wasn't" Mullen writes at u2.com.

"I am now in the process of figuring out a way of distributing the tickets for our intended return to North America in the fall" Mullen says. "The only fair way of doing this, is to give U2 Propaganda members, who are now U2.com members, priority in the queue".

"After that, people will be given priority in the order in which they joined. Many people who joined U2.com and didn't get tickets are understandably angry. They now have the option to get a full refund of their subscription fee.

"The idea that our long-time U2 fans and scalpers competed for U2 tickets through our own web site is appalling to me. I want to apologise to you who have suffered that.

"If your U2.com pre-sale experience has left you disappointed, I hope this will go some way towards reassuring you of our total commitment to our audience."


Of course, the sorry won't make much difference, but at least Mullen isn't hiding behind a load of excuses about telephone exchanges and servers and things like, ooh, someone responsible for a ticket mess-up we could think of.


No comments:

Post a Comment

As a general rule, posts will only be deleted if they reek of spam.