Tuesday, July 08, 2008

Dell break laptops to please the RIAA, claims blog

Interesting post over on Ripten, where Chad Lakkis was surprised to discover his audio malfunctioning on his Dell laptop - only to discover that Dell had disabled the "stereo mix function", apparently at the behest of the RIAA.

Even more surpisingly: although this was a functionality Dell disabled lest it fall into the wrong hands, some of their customers were told they could have it restored for $99.

So: Dell breaks your laptop because it's too powerful for anyone to have the audio function working, but will then charge you to return it to the sort of usable state you'd expect to have had it when you bought it. Presumably they pocket the hundred dollar bill, look round shiftily and say 'I ain't been 'ere, right...'

There is also a free fix, it should be said, available through the Dell website; a "Dell Community Ambassador" posted a link in the comments section of the Ripten piece. A direct link. To an .exe file. Who wouldn't click that, eh?

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