You would have hoped that the BBC would have enough tech savvy to avoid a 'ticket sale fail', but...
Two hours ago they put their Liverpool 1Xtra tickets on sale:
And the system fell over almost instantly:
We are currently having a few technical issues with the #1xtraLive ticket website. We are working to solve the problem as quickly as we can!— BBC Radio 1Xtra (@1Xtra) September 5, 2016
So they pulled the sale:
⚠️ Due to this we are suspending sales until the issue has been fully resolved. We'll let you know when the tickets are available again 2/2— BBC Radio 1Xtra (@1Xtra) September 5, 2016
Trouble is... they'd already been on sale sort-of long enough to cause problems:
@1Xtra if money has been taken out of my bank does that mean I already have my tickets ?— clare (@ClareW25) September 5, 2016
And that really needed a clear answer. But all it got was this:
- which doesn't really answer the 'you have taken my money, have I got tickets' question.
And, unsurprisingly, people are pissed off with not just the flop, but the lack of any real clarity about what's going on:
@1Xtra how you going to put them back on sale when people don't even have the tickets and have basically been robbed 😂— Gem (@Gemhickey) September 5, 2016
The BBC is struggling to keep an audience with younger people. This isn't the way to build that trust.